Terms

By using this website you agree to the terms below.

Purpose of the content

Sole Survey publishes general information about shoes: fit, sizing, materials and construction. The content is educational. It is written to help you ask better questions, not to give you a personalised fitting.

No personalised advice

Shoe fit depends on your feet, your gait, any medical conditions you have, and how you use the shoes. None of that is known to us. A guide that recommends a width, a size conversion or a construction type is describing a general rule, not diagnosing your situation.

If you have foot pain, a structural condition, or a need for orthopaedic support, consult a qualified professional — a podiatrist or a pedorthist — rather than relying on this site.

Accuracy and change

Manufacturers change sizing charts, materials and construction without notice, and retailers change stock constantly. We aim to be accurate when we publish and to correct errors when they are found, but we cannot guarantee that every detail remains current.

Some links to retailers on this site are affiliate links. If you buy through one, we may earn a commission at no additional cost to you. This site also displays advertising.

Commission never determines the content of a guide. Where we recommend against a product or a category, that recommendation stands whether or not an affiliate link exists.

Limitation of liability

Sole Survey is provided on an “as is” basis. To the extent permitted by law, we are not liable for any loss arising from your use of this site, including a purchase you regret, a pair of shoes that does not fit, or a return you were unable to make within a retailer’s window.

Your purchase contract is with the retailer, not with us. Returns, warranties and refunds are governed by that retailer’s terms and by your local consumer law.

Links to other websites are provided for reference. We do not control those sites and are not responsible for their content or their privacy practices.

The text on this site is our own. You may quote from it with attribution and a link. You may not republish it in full.

Contact

Questions about these terms can be sent to the address listed on the site’s contact page.